Cozey Flagship Experience Center
location: Toronto, Canada
client: Cozey
In collaboration with Cossette and Studio Officiel









Photos by Riley Snelling x LAAB
The Challenge
Cozey is a digital native Montreal-based furniture start-up created during the pandemic. In 2023, the disruptive retailer wanted to create a physical store, one that would embody their “unique selling proposal”, be differentiated from legacy competitors and help customers interact with their products. The location was a streetside space in Queen West, Toronto.
The Response
Cozey called upon LAAB to imagine its flagship, starting with user experience and brandscaping to fix design fundamentals. The result is a next generation store, featuring no onsite storage, no cash registers, and instore products as physical avatars. The design approach is UX and product focused, starting with a window showcase, evoking a giant fabric weave, to draw pedestrians inside. The elongated space then funnels patrons through successive “rings” towards a design centre at the end, using a shape inspired by a photographer’s cyclorama. Inspired by the start-up’s tenets of innovation and simplicity, LAAB responded to the challenge of “What is Cosy?” by crafting the whole affair, creating both a highly functional and intimate space capable of transmitting the ultimate feeling of comfort at home.
Best of Canada Award, Canadian Interiors Magazine, Single Detail Category.
Winner, Grands Prix du Design 18th edition, Commercial Space 1,600-5,400 sq.ft. category.
Winner, Grands Prix du Design 18th edition, Interior Design + Materials category.
Gold Certification, Grands Prix du Design 18th edition, Commercial Space 1,600-5,400 sq.ft. and Interior Design + Materials categories.
Expertise(s)
BRANDSCAPING, DESIGN & INNOVATION, EXPERIENCE DESIGN
Market(s)
Retail
Brand Experiences
Selected Press
VMSD Shop Marketplace 2025 : Getting Comfy Cozey
INT design: Cozey Flagship Store Experience
Canadian Architect: A Little Bit of Richness : Flagship Showrooms
Canadian Architect : Cozey Flagship Window Showcase, Toronto
Archello : Cozey Flagship Experience Centre
Architecture List : The Cozey Flagship Centre : A New Era in Furniture Retail
Archilovers : Cozey Flagship Experience Centre | LAAB architecture
e-architect : Cozey Flagship Experience Centre in Toronto, Ontario
Contemporist : Giant "Woven" Fabric Graces The Window of this Flagship Store
Woodworking Network: Slideshow: Online furniture retailer opens first in-store showroom
Modo de Vida : Cozey Flagship Experience Centre
La Presse: Un espace physique 100% numérique à Toronto
Canadian Architect : Twenty + Change: LAAB architecture
Distinctions
